At Karigar Creations, we understand that sometimes the chosen home decor or handicraft item might not meet your expectations. Therefore, we are committed to providing a hassle-free experience with our customer-friendly return and refund policies. Before confirming your order, we recommend carefully reviewing the product details to ensure satisfaction with your purchase.
Damaged, Incorrect, or Incomplete Product:
If you receive a damaged item, an incorrect product, or an incomplete package, we are here to assist you. Please reach out to us within 48 hours of receiving your order via email at ngtraders20@gmail.com, providing photographs of the received product. We offer the following alternatives:
Replacement with the correct product.
Exchange for an alternative of equal value.
Order Cancellation:
Orders can be canceled at any time before dispatch without incurring extra costs. To cancel an order, please email us at ngtraders20@gmail.com. Once dispatched, orders cannot be canceled.
Refund Process:
Refund requests made within 5 days of the payment date may be considered, subject to a 30% cancellation charge and applicable taxes. Refunds will be processed within 10-12 working days, credited through the original payment method.
We strive to ensure your satisfaction with every purchase from Karigar Creations. For any inquiries or assistance regarding returns and refunds, please contact us at ngtraders20@gmail.com.
